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Loss Lessons

TOO HEAVY

 
PestSure Members,

In this recent injury claim, a technician chose to move an item that was too heavy and bulky for one person to handle. While working at a restaurant after hours, the technician was moving seating booths out from against the wall to treat behind the fixtures. The excessive weight of the booth unit combined with the drag produced when attempting to slide the unit across a carpeted floor, culminated in a severe tear to the rotator cuff in his right shoulder.

Conservative treatment of the injury was unsuccessful so the technician eventually had to undergo surgery. His post surgery outcome left him incapable of returning to pest control work and he has been released to only very light duty work by his physician. This injury has greatly impacted this employee's life and was very avoidable. The cost of this incident is expected to reach approximately $400,000.

Lesson:
Our technicians usually work alone and most often this is appropriate. To prevent a situation from occurring like the one detailed in this e-mail, consider the following:
  • Train employees on procedures to follow should they encounter a job hazard that prevents them from completing a job safely
  • Be certain your technicians truly understand that you do not want them to engage in any task that jeopardizes their safety
  • When quoting jobs, be certain to determine any labor that might take more than one technician to complete, and plan for that extra labor in both your quote and in your job scheduling

Review this loss with your team. Check your groups understanding of your directive to never place personal safety on the line for the job. This technician believed he was to complete this restaurant job as scheduled and continued to work even after he realized the booth units were too heavy for one person.

Linda Midyett
Area Manager
Safety and Loss Prevention, PestSure
Arthur J. Gallagher Risk Management Services, Inc.
14241 Dallas Parkway, Suite 300
Dallas, TX 75254

972.663.6199
800.326.6203
 
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PestSure
Arthur J. Gallagher Risk Management Services, Inc.
14241 Dallas Parkway, Suite 300 • Dallas, Texas 75254
Phone 1-800-326-6203
Fax 972-663-6052 
Email
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